Job Information
dsm-firmenich Commercial Assistant in Midrand, South Africa
Commercial Assistant
Midrand, South Africa
Company
At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.
Job Purpose
Support sales executives to manage their accounts, both externally (with clients) and internally, by managing projects administration, account master data activities (such as customer data, pricing and products life cycle) and routine inquiries from clients.
Key Responsibilities:
• Handle customer projects: enter and follow up in project management tool according to established
rules, coordinate activities with other functions involved, including sampling for clients and for
consumer tests.
• Create and maintain new product introductions and discontinuation information.
• Manage all commercial data (Master data management requests, prices and price conditions,
supply chain notices, product portfolio, products submitted etc.)
• Take care of day to day client requests.
• Collaborate with Customer Care to ensure client satisfaction on orders.
• Collaborate with the Regulatory team to ensure client satisfaction.
• File and maintain all commercial documents, including submission letters, price lists, contracts and
agreements.
We value:
High school and 2 years technical degree or equivalent
3-5 years of commercial assistant experience
Basic mathematics and currency conversion
Computer literacy and in depth SAP Knowledge
In depth knowledge and usage of sales working processes and rules.
Ability to develop and maintain good working relationship with clients (mainly back office)
Team player, able to work with many different functions and people.
Organization and rigor
We offer:
Entry to the exciting and inspiring world of perfumes and taste.
A culture that values diversity where people are at the heart of the company.
The opportunity to work for a company that cares about the environment and sets and achieves ambitious sustainability objectives.
Flexibility in working hours.
A dynamic working environment.
Competitive benefits.
Our Commitment:
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate there’s a place for everyone at dsm-firmenich.